Mortgage Broker · NMLS #262280 | CA DRE 01274969
Here’s what buyers, homeowners, and agent partners say about working with us.
My husband and I were first time home buyers so we had a lot of questions during the whole process. We originally had conventional financing but had to switch over to FHA in the middle of escrow. There were a lot of uncertainties and stress to say the least. However, Laura handled everything like a boss and supported us through it. We are so thankful she was part of our team. She pushes, grinds and gets things done.
"I had a great experience working with Laura. She was professional, knowledgeable, and always available to answer my questions throughout the loan process. She made everything easy to understand and helped guide me every step of the way. I truly appreciate her patience, dedication, and excellent customer service. Thank you for making this process so much smoother!"
Laura Contreras has accompanied me on my long awaited journey of homeownership, she has paved the way from providing home ownership services to one on one guidance, her character & personality have been top notch & of high quality since the 1st day we met by phone a few years back , she was highly recommended & has proved her standards to be true & Stands firmly behind her word & mission
We highly recommend Laura as a mortgage lender. Great in knowledge and experience. We appreciate her professionalism! She values her clients and looks out for their best interest. Thank you Laura Contreras.
Thank you very much Laura for all the help you provided through the loan process to obtain my second property. You were very helpful in everything needed to close the purchase in the fastest and possible way available. Very helpful and honest always. Again thank you very much Laura for all your help.
Working with Laura at Crosswalk Mortgage was one of the best decisions my wife and I made during our first home‑buying experience. As first‑time buyers who also represented ourselves in the transaction, we had a lot of questions and a fair amount of uncertainty. Laura made the entire process feel clear, safe, and manageable from start to finish. She helped us secure a great rate, walked us through every step with patience, and always took the time to answer our questions in a way that made sense. What stood out most was her insight — she didn’t just process paperwork; she offered real guidance. Every piece of advice she gave felt thoughtful, honest, and rooted in our best interest. Throughout the entire journey, I felt genuinely supported and protected. Laura’s professionalism, transparency, and care made us feel confident in every decision we made. If you’re looking for a lender who treats you like a priority and truly has your back, Laura is exactly who you want in your corner.
So grateful for Laura. She helped us navigate a mortgage refi with skill; talent; patience; and understanding that no one else in the industry has! We started the process with 3 other brokers and no one got us across the finish line like Laura did!
Simply the best. Most responsive and reliable. She will get things done for you asap. Most professional. We will ask her to help us with our future projects.
Laura not only knows what she is doing and can explain everything so well but she is so personable. She will work hard for you and you can really see she loves what she does. Being a first time home buyer I truly felt she made my husband and I as comfortable and knowledgeable throughout the whole process from beginning to end.
Laura was awesome, she was very responsive and knowledgeable. She walked me through the whole process and was able to facilitate with multiple people on my behalf. She was always available if I had any questions or concerns.
Laura Contreras was great!!! She was very patient and helpful during my loan process. I will definitely be referring her to my friends and family.
I called Laura after reading good reviews about her. She helped me refinance my house with a bank statement loan. She was great to work with, any questions I had she had the answers, and always got back to me fast... She really helped me a lot. Thanks, Laura.
I highly recommend working with Laura when you need a mortgage lender. She recently assisted my family with refinancing our parents' home. They had a reverse mortgage, and we wanted to help them return to a conventional loan with our financial assistance. Laura clearly communicated all of our options and requirements in order to refinance. She was warm, friendly, professional, and available for all of our questions. With Laura's expertise, the process went very smoothly. My family is so thankful for her:)
Thanks to Laura I was able to fully understand the processes and systems we had to go through, to better explain to my family as we went through with the purchase of a new home. She was available for any and all questions and would keep me updated on what was needed and what was upcoming. Very professional, very hard-working and a very good person overall! I would definitely recommend her and would love to work with her again.
Laura was absolutely amazing to work with. She helped us obtain our home equity loan and she made the process very simple, and very pleasant. She also kept us informed with any updates the whole way through. Thank you again, Laura.
Laura is amazing! She goes above and beyond, and ensures the best for every client! We don’t know what we would have done without her guidance! She was always available whenever we needed something. Very thankful we went with her!!
I can’t recommend Laura highly enough. From start to finish, our entire loan process was seamless and stress-free. She truly listened to our concerns, provided clear guidance, and helped us choose the option that was best for us. I’ll definitely be recommending her to family and friends.
Laura has helped me thru at least three mortgages in the past for myself and my family. She is truly a blessing and always a delight to work with. She explains everything in detail and always available to answer questions. I can't thank Laura enough for her dedication and helpfulness!
Laura is an experienced mortgage broker professional and was there to facilitate the process for my family. She thoroughly understands the business and at finding solutions. She was there, every step of the way. I highly recommend Laura.
Laura is the most amazing person. Not only is she detail oriented, she is caring, professional and patient. We would not have been able to get our refi closed without her help. Life gets so busy with work and family, Laura was available late and early for us. She communicated every step of the way until the end. I highly recommended her to anyone that is seeking help with their home purchase or refinance. Thank you Laura for making our experience seamless.
Buying a home is not easy. It can be hard to find a good team of people to help you with the process and I’m so glad that Laura was one of the people on my team. She was helpful, supportive, encouraging, and positive throughout my home buying journey. She left no question unanswered and went above and beyond overall. I can’t wait for the opportunity to work with her again in the future!
Laura was truly a blessing to work with. The purchase of my condo was more complex than my first condo purchase and she went above and beyond to ensure i understood everything I was getting into as I sold my first home and bought my new one. Responsive. Caring. Diligent. Joyful. are just a few of words that come to mind when I think of Laura. You won't regret working with her for your next mortgage lending needs!
Laura you are the best! Thank you for making sure your clients come first!
Laura did an exceptional job helping my wife and I with our first home. We really had no idea just how extensive, thorough, and complicated the process could be! But thanks to Laura, she walked us through every step, helped us understand every part, and answered all of our calls at all hours. She really did go above and beyond to help us make this work, and we couldn't be more grateful. She was even understanding of all the personal details that went into our decision making, and helped us make the right call for our individual circumstances. We simply can't recommend her enough!!
Laura is such an amazing person to work with. She is kind, patient, and knowledgeable. She provided my partner and I so much support throughout the entire process. She always made herself available when we had questions and/or concerns. She did some troubleshooting and helped us get to the projected date with everything in order. I would highly recommend working with her.
Hi, This is Diana Manriquez. We just went through refinancing our loan and it was a very smooth process with Laura Contreras. She was awesome. She’s very knowledgeable and informative. She kept us in the loop with everything and made us feel comfortable with a no pressure attitude. I will definitely want to work with her again in the future.
I honestly can't say enough good things! From the moment we began working with her, Laura was going above and beyond. She always made herself available to answer our questions, was so positive, and so knowledgeable - She made buying a home feel easy. I would (and will) recommend Laura to anyone, whether it's their first real estate purchase or their twentieth.
I honestly can’t say enough good things! From the moment we began working with Laura, she was going above and beyond. She always made herself available to answer our questions, was so positive, and so knowledgeable - She made buying a home feel easy. I would (and will) recommend Laura to anyone, whether it’s their first real estate purchase or their twentieth.
We are so thankful to have been recommended to Laura , she definitely exceeded our expectations. She guided us from start to finish within the loan process and was very patient with us while explaining every detail of the loan. Our family was very serious about looking for the perfect home and Laura always made sure our documentation was upto date as she would encourage us and say be patient guys, its out there and you'll know it when you see it. Buying a home can seem like a stressful process, but having a professional like Laura who explains the process in great detail, will put your mind at ease and prepare you to make the best decision for your family. We can't thank Laura enough and will forever be grateful to her and all her effort in making our family's dream become a reality!
Laura was a ray of light for us during a challenging time in our lives, buying our first home and having limited time to do so. (As you can imagine, we went into it not knowing very much about the intricacies of a home purchase loan!) I find myself mentioning her to friends and family when highlighting areas that helped make the process go more smoothly, and just being so very grateful for her! You can absolutely tell she is just one of those people who loves to help others, and her integrity in her work is always evident. She never made us feel rushed when asking her questions, big or small. Even when I would go ahead and say I know this is a dumb question but... she would always tell me no! There are no dumb questions, and it was just such a judgment-free, patient space with her. No pressuring, just guiding, but still making it clear what she thinks is best for us. Having her on our side made an otherwise stressful endeavor that much less stressful. She even went out of her way to bring us some moving boxes! Like are you kidding, she is truly a beautiful human being. I will always think of her as the fairy godmother of mortgage lenders :) fully recommend!
Very knowledgeable and helpful at her job. Great attitude and communication.
Laura is absolutely the best, Best, BEST! She helped us every step of the way to get our loan approved and at the lowest rate possible. At first, we were preapproved by my credit union but they did not take the time to listen to our individual situation. Laura listened and knew we could do better. And she was so right. Her knowledge is exceptional. She really knocked it out of the park!!!!!
I can’t recommend Laura enough! This is the second time I've worked with her, for purchasing a home and I honestly can’t imagine going through the loan process with anyone else. She’s always available to answer any question I have—no matter how small—and she never makes me feel dumb for asking. Laura explains everything thoroughly and works hard to make sure you're getting the best deal possible. She truly went above and beyond during the closing process and made everything so simple and stress-free.
I highly recommend Laura at Crosswalk Mortgage for anyone looking to finance a home. Laura's genuine desire to help people shines through in every interaction. She aligns perfectly with my values by never pressuring clients to stretch their budgets, ensuring they won't become house poor. Her bilingual skills and compassionate approach make her stand out, and I feel confident referring my family and clients to her over other lenders. Laura's integrity and client-first mindset truly set her apart in the mortgage industry.
Laura was great. She explained every step throughly. She was always available for any questions I had. She made my first time buying a house feel so easy. I truly appreciate her hard work.
Working with Laura was the best financial decision we’ve made. The process of purchasing a home was smooth and less intimidating for us because of her knowledge, diligence, and patience. Her unmatched professionalism impressed my husband and I and we will forever be grateful that she was part of our team.
It was a pleasure to work with Laura Contreras. As first-time buyers we had no idea where to even begin. She helped us and guided us throughout every step of our loan. We highly recommend Laura to anyone who is looking for a professional loan advisor.
This review is long over due. I've know Laura for about 8 years and last year I finally was able to do business with her. She was my LENDER. I purchased my first home in CA and Laura made my journey so pleasant! She honestly went above and beyond in every aspect. I highly recommend using Laura as your lender! I loved my experience with her and look forward to working with her in the future.
I've known Laura for close to 10 years. She was referred to me by a mutual friend when I was looking for a great lender to partner up with. Right away I felt it was a great fit. Laura is very knowledgeable, patient, and has great communication skills to say the least. When you work with Laura, you know she listens to your concerns and addresses them immediately. She gives you all your options and gives you her expert opinion about your situation. I highly encourage anyone looking for a lender to reach out to Laura Contreras and put her extensive years of expertise to work for you.
I have been working with Laura for 2 years putting together deals for clients. She the epidemy professionalism, and answers all of not only my questions, but my clients as well. Laura's experience and knowledge of the mortgage lending world has been extremely valuable to me and our team. I would highly recommend Laura Contreras to family, friends and clients who are looking for an amazing Mortgage Broker.
Our Agency has worked with Laura for the past 5 years and we can genuinely say she is the BEST. She goes above and beyond for her clients. She detailed, knowledgeable, experienced, patient and always has the clients best interest at heart. She is by far a lender i always hear great feedback from mutual clients. If you need a lender look no further the Laura Contreras she is your GIRL!
Helpful. Prompt. Accurate. Gets the job done. Exactly what my clients need and get.
I’ve been a real estate agent for 30 years is very rare to run across a lender that is so kind and professional. She treated our clients truly like family. I can’t recommend her highly enough.. our clients loan closed early with absolutely no hiccups or delays. Laura is the most responsive lender I’ve worked with if she doesn’t pick up the calls directly she calls back within a few minutes. Laura is truly professional that you can trust to work with you and your clients.
I highly recommend my friend as a loan advisor. She goes above and beyond to assist clients and is dedicated to supporting the Latin community. Her expertise and care truly make a difference! We hear nothing but amazing compliments from all the clients she works with. She truly is remarkable and one of a kind. Making it effortless for the homebuyer experience. Laura is your girl!
We loved working with Laura. She handled everything with ease. When Lenders know their jobs and can communicate it is priceless. Thank you!
I am the owner of my tax preparation business. I have been networking and referring Laura for several years. I trust her with my clients and family and friends, for that matter. I refer her as often as I can. I have asked my clients how their experience went. My clients have been very happy with her and praise her highly. Laura is very knowledgeable and knows her industry well. She is patient and not pushy and very helpful in difficult situations. Laura comes highly recommended.
Laura is great to work with. She is my go to lender for family, friends, and clients. She is a professional, has great follow up, and does what she says when she says she is going to do it. Laura has my highest recommendation.
We have worked with Laura multiple times on home purchases and refinancing. She is the BEST of the best. Laura is very knowledgeable and responsive. She guided us through the entire process when we were first time home buyers. Besides her professionalism she is kind and a joy to work with. I cannot recommend her enough.
Laura is the absolute best lender you can have. I would HIGHLY recommend her to anyone looking to purchase a home, especially first time home buyers. She goes above and beyond her job to ensure you are educated and aware of each step of the home buying process. She is one of the most patient people I know. I am extremely detailed and like to know and have explanation of each and every document I am signing, and Laura was nothing but kind and patient with us from the very beginning up until closing. There was never a time I wasn't able to get a hold of her or felt like I was bothering her, and I contacted her a lot! She is honest and reliable; the absolute best lender out there. We couldn't imagine going through this process without her. She made a stressful and complicated process, easy. We had a pretty short closing window, and we were able to close early and quick without a single hiccup. I would give her a 10 star if I could!!
I just wanted to Thank you Laura for everything on this refi. You worked hard, made the process easy and your knowledge is extreme. If you are already working with someone, try Laura as well she might be a better option for you and yeah it sucks to leave that consultant in the middle of the process, but you do have to do what is best for you. Laura also speaks Spanish and loves working with the elderly. Laura is the sweetest lady you will ever meet and has all the contacts you need (Laura knows everyone). THANKS AGAIN Laura for all. Sending positive vibes.
Laura was an absolute pleasure to work with when purchasing our new home. She was great with explaining the process and walking us through each step of the way. She explained the individual steps of the process and answered our questions along the way. She made herself available to us at all times of the day and sometimes at night. I highly recommend Laura and the Crossroads team!
I cannot express enough gratitude for the outstanding service provided by Laura, our dedicated loan officer. From the moment we first spoke, she exuded professionalism, warmth, and a genuine commitment to helping us secure our 1st home! Laura's expertise in the lending process is unparalleled. She guided us through every step with patience and clarity, ensuring we understood all aspects of our loan options. Her proactive communication kept us informed at every stage, providing reassurance and confidence throughout the process. What truly sets Laura apart is her personalized approach. She took the time to understand our unique circumstances and tailored solutions to meet our specific needs even on weekends. Her attention to detail and dedication to finding the best possible terms for us were evident in every interaction. Not only did Laura secure us a fantastic loan package, but she also made the entire experience smooth and stress-free. Her professionalism, integrity, and unwavering commitment to client satisfaction are truly commendable.
I don't have enough good things to say about Laura. As a first time buyer in current markets, she definitely did everything she could to make it as seamless as possible. Even through the little bumps, she was understanding and never failed to reach out to me about all the details to let me know all the updates as they were coming in. I'm very thankful and appreciative for her throughout the process!
RECOMMEND RECOMMEND RECOMMEND !! Laura has been THE best throughout this whole process. Laura has been very informative & attentive. We appreciate Laura & will be using her & referring her to other people
Laura is an amazing, knowledgeable, and trustworthy loan agent! She is honest, transparent, and very responsive. She made our loan process less stressful as she was always available to talk, text, or email to answer questions and provide updates on the process. She puts trust and integrity first and really enjoys helping her clients. We highly recommend her and will use her again on our next purchase and/or refinance.
Laura was with me every step of the way in my home purchase. She was able to get me a reasonable mortgage rate, making my home purchase a great experience.
It’s been nothing but a pleasure being helped by Laura on my journey to buying my first home. She was so transparent about everything throughout the entire process. Many great recommendations to helping me purchase my home. This is the just the beginning but I will definitely be back to get help from Laura for all my future homes.
As a first time buyer initiating this process can be very overwhelming and scary. I previously worked in the credit side of home loans and would hear the horror stories people where going through when trying to get a home loan. That made me very cautious and apprehensive of ever starting that process. However, all that changed when we met Laura, at the first meeting she made me feel at ease with her positive and sincere attitude. She was up front and honest about everything. She answered all of our questions at anytime we called her. I'm completely astonished on how easy this process was with her. She truly is a beautiful person inside and out whom really wants to help you. We couldn't of asked for better broker to help us. Thank you Laura
Laura is an awesome person to work with. She is great at communicating and is very hard-working. As a real estate agent myself, she is my preferred lender! I would highly recommend her!
If you want to have a smooth and safe mortgage loan process, whether it may be your first time buying a home or as an investor you want to work with Laura Contreras as your Broker. Not only is she efficient, but she will alwise give good advise. Excellent work ethic. Will definitely recommend her. Thank you Laura! You Rock! Sandra J.
Called to see how first time homebuyers programs work and Laura explained and gave me steps and guidance on how to qualify for homes. She really is very enthusiastic and a people person when it comes to her work thank you for the information I would definitely recommend Laura when it come to mortgage loans
Laura was a pleasure to work with. Communication is key for me when engaging a business and Laura exceeded my expectations.
Laura is AMAZING! When I first contacted her I was feeling a little unsure about buying a home, but during every conversation we had, she made me feel confident and comfortable about every step in the process. From pre-approval up until close of escrow, working with Laura has been a breeze! I was a first-time home buyer knowing next to nothing about what to expect when applying for a loan. Whenever I had a question or was late to send required documents, she was always patient and calm, which I really appreciated. Also, we had a pretty short escrow and there were a couple last minute changes (because of an error on my part), but she was quick to get those resolved so we could close on time. I would highly recommend her services to anyone!
Laura provided exceptional service for our home purchase. She was there when we started looking and helped us determine our capabilities. And then, when we found our home, she was prompt in getting the loan through and allowed us to close with no hassle on time. All through the process she was available via text, phone or email and answered all of our questions promptly with skill and knowledge. We would highly recommend her to anyone who desires a professional loan advisor that gets the job done. We will work with her again for any future loan needs.
Laura was on top of everything from early on when we were just looking for a new home to right to the end of the purchase. She was always available for text, talk or email and kept us up to date on every step of the purchase. We highly recommend her and will use her services again for our next home purchase.
This review has been long overdue. Hosting our first family gathering a couple of weeks ago in our new home, gave my wife and I some time to reflect on our journey to first time home ownership. After seeing 1 lender who we decided was not a good fit for us, we were thankful to have found Laura through yelp. She made everything simple to understand, and was patient throughout the whole process. There was never any pressure from her to move forward at any point throughout the time we worked with her. She was able to answer any and all questions we had, and the questions that pertained to other areas outside of her scope, she didn't hesitate to point us in the right direction. It was a pleasure working with Laura Contreras and when the time comes to work with her again, we will definitely be reaching out to her.
I highly recommend Laura. Laura was awesome throughout the entire process. Laura answered all of my questions and found me a VA loan when a large institution told me it couldn't happen.
WOW! I couldn't have asked for a better experience as a first-time home buyer. Laura was "A++" all the way, from the very beginning to end. As first-time home buyers, we were nervous, to say the least, so having a professional that replied to all our novice questions was great, she was patient with our worried minds, informative about the market, honest about the good and bad, and pleasant all around. This was the best experience we could have asked for. Thank you, Laura, for helping us find our home. :)
Lara Contreras is amazing As first time homebuyers and immigrants, the whole process of getting financing for a house is pretty daunting. When we first spoke with Laura we instantly felt heard. Instead of a sales pitch (like we got from another broker previously), we got tips and advice relevant to what we actually wanted to do. After an initial meeting we knew we wanted to keep working with Laura. From when we started bidding on houses until finally buying one, Laura was constantly available, helpful and just making things so easy and clear for us. I would 100% work with Laura again and recommend her to anyone. Thank you Laura!
Laura is an amazing lender, she has helped my clients to get a loan. Laura made the process smooth and transparent, she was always able to answer my questions along with any questions that my clients have. I will refer Laura to anyone looking to buy or refinance their homes.
Laura is an honest, hard working, knowledgeable mortgage broker. She always has her clients very best interests and communicates with her clients each step of the way. We have had the please of working with her 3 times over the years and she the experience has been amazing every time. Thanks for everything you have done for us Laura!
I am a first time home buyer. Laura has been super helpful, extremely patient and understanding. She explained and guided me throughout the process of home buying. She has been super patient in listening to my questions and queries. She has always been responsive to answer all my questions and doubts. I hope to work with her in future and would recommend to home-buyer.
Laura was very attentive to detail in our whole mortgage process and it made everything much easier. She had no problem in explaining things step by step as everyone knows how much goes into mortgages. Thank you so much Laura
Laura was so helpful during our home buying process. There were a lot of different factors that were affecting our loan and down payment and she ran all the numbers with us and gave us every scenario possible. Anytime a question came up she was always willing to hop on a call and go over numbers. She was so responsive and transparent, I'm not sure we could have done this without her. Absolutely recommend her, every time!
I couldn't ask for any better person to work with! We very much appreciate what you have done for us!!!
I’m a procrastinator so it’s a blessing that Laura kept on me to get my paper work in so that my loan would go through. She offered great customer service and is very knowledgeable of the whole loan process thank you Laura I highly recommend her.
Laura is one of a kind! She will move heaven and earth to make sure you have the best options available to you as you start your home buying journey! Thank you for everything you have done! You're the best!
She knows her stuff! Laura Contreras really helped my husband and I with our home from beginning to end. She told us what to expect and she found the best rate for us. She was always available for questions and had a very friendly and professional demeanor. We would definitely come back to her for our refinancing needs!
Our VA refinance was smooth and pain free. Laura was there immediately if I had any questions or concerns. Would definitely go with her again for our future lending needs.
Working with Laura is always a seamless and stress free experience! Trust, clarity, transparency and great dedication are what drive her business with many returning clients like myself. Laura tackles each client’s unique situation and finds the best scenario. She works tirelessly to ensure her clients achieve their dreams of becoming first time home buyers, relocating their families in a new area, or assisting with a refinance. Laura is a very patient, honest and trustworthy broker (as well as a great listener)! She will take the time to sit with you or conference call you and go over the process in great length. Her goal is always to get you the best rate. Let’s not forgot she has many years of experience. Thank you again Laura for your ongoing support with our most recent refinance.
Laura did an amazing job of explaining the refi process. She was there every step of the way and our loan closed quickly and efficiently. Thank you so much Laura and her team!
If you’re looking for a home loan and you don’t want the headaches of being turned down call Laura she is the best loan agent that I’ve ever came across. Very professional and knowledgeable. I highly recommend her you won’t be disappointed. Five stars is low for her she’s definitely 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ And above.
This has been the best home buying experience ever. Laura is very professional and extremely knowledgeable and helpful. I highly recommend her for any type of purchase you and your family would like to make. My bank told me there was no way anyone would give me a loan for another home so I said thank you. I called Laura and exactly 32 days later I had the keys to my new home. So I advise you to first try Laura and she will turn the impossibilities into possibilities.when others shut the door on your face Laura is there to open it with a hacksaw. Thank you ever so much Laura your the Best!!
Laura is the absolute BEST in the business! She goes above and beyond to ensure she understands the goals of her clients and provides the upmost service. She's professional, communicative, receptive and an absolute amazing lender. Laura took the time to meet with my partner and I to understand our goals, helped us understand what we needed to do to reach those goals and provided realistic expectations along the way. She ensured we understood the process and made herself available to clarify anything we weren't completely clear on. I look forward to working with Laura in the future! And highly highly recommend her for all your purchasing dreams!
Working with Laura was a dream. She was amazingly professional, and very fast. She patiently explained every piece of the process to us, and was able to get us an amazing rate. She quickly got us pre-approved for our loan and we got from offer to funding in 21 days. She is fantastic to work with and we strongly recommend working with Laura Contreras. Thank you very much, Laura!
I am so glad we got to work with Laura. She was exceptionally well at communicating and explaining everything so that we were able to understand terms we were new to. I definitely recommend working with Laura if you ever have the chance to.
Laura's knowledge,communication, patience and genuine skills make her a 10 star rating ! She had our refinance done sooner than expected, and is so detailed . I would recommend Laura to everyone. She truly deserves more than 5 stars . As a real estate agent, she's my #1 lender to refer! Thanks Laura , you are truly one of a kind.
Laura was referred to me by my neighbor. From the beginning of the process to funding the loan was 17 days! Usually takes longer to buy a car and Laura made this process a lot less painful than buying a car! Always available to answer a question, and never made me feel bad for asking the same question multiple times. I would definitely recommend Laura and I would be a repeat client.
I recently moved CA from East Coast, needed to buy a home. I also work in Real Estate field, so I know many loan officers, good or bad.... Laura is excellent ! When I asked her a few questions, she always gave me answers more than I expected. She was always on top of each steps. I highly recommend her !
Thank you Laura! for working with us . Thank you for always being available to answer our questions. You definitely went above and beyond.
If I could give her 10 stars I would! She is amazing! So reliable and went above and beyond as a mortgage broker, she also fluent in Spanish! We love Laura gracias por Todo!
We've been working with Laura for 17 years now, and she has accomplished many transactions for us, very successfully and based on our affordability level. She never once approved us beyond our means, showing an incredible amount of care to our lifestyle After the transaction. Laura cares for her clients and treats them as family. This is a lifetime relationship. Thank you Laura!!
y wife and I have had our credit challenges, so I was a little nervous going into the process. Laura Contreras provided perspective, patience, and such personal service. She explained all the options and how to position ourselves in the best possible light to get financing for our new home. I recommend Laura to anyone who wants an honest, decent, and throughly knowledgeable loan professional. Thank you, thank you, thank you!! Stephen & Teresa G.
Made buying a home easy! Her financial tips helped us make our dream come true and be able to purchase our first home. Answered all the questions we had.
I’ve had the pleasure to work with Laura on 2 refinances, both times she was amazing! Laura is so helpful, nice and professional and works hard to make sure she gets you the best rate possible. I highly recommend Laura and her team.
Laura helped me obtain my initial loan in March 2020, and she helped me again with my refinance this year. I was able to save almost $600 a month, so of course I am very happy about that! Laura is easy to work with and she makes herself available for any questions or concerns. I highly recommend Laura for your home loan needs!
Laura is AMAZING!!! She stuck by my side for 4 years, keeping me on track and always checking in on me to make sure I was doing what I was supposed to be doing to be able to purchase a home. I've had experiences with other lenders and if you're not ready with perfect credit or all the money, they don't care to work with you. Laura was so patient, went over everything I had to do to fix my credit and how much I should be saving. She always returned my texts and phones calls and she listened to me vent and helped keep me motivated in this crazy market. I 100% recommend her and look forward to working with her in the future! Thank you Laura!!!
We decided to refinance and take advantage of the low rates and Laura was our go to. She was professional, responsive, and went above and beyond the call of duty.
Laura practices wizardry when it comes to mortgages and lending. She worked with me, provided the necessary support, and ultimately helped to get the job done. I will make sure all friends, family, and people I care about work with her because I know she will go the extra mile to get the job done.
Laura was excellent and provided the most professional loan service we've ever experienced. She was there for us day and night with an question we had. I highly recommend her to anyone seeking a loan. We will definitely go to Laura for our next loan.
I want to thank Laura and her awesome team for everything they did to help me get into my first EVER home. After being introduced to Laura and informing her that I was first time home buyer, she made sure that I understood every part of the process and was highly communicative. I can't stress enough my appreciation for her expertise and quality customer service. She really looked out for me to make sure I was making informed decisions and got the best rates possible. If you are in the market, I would highly suggest going through Laura as your experience will assuredly be top tier!
I highly recommend Laura for your loan needs! As first-time home buyers, my husband and I were overwhelmed with the amount of information and the process in general. Laura was kind, patient, and thoroughly explained everything in detail. Through our home closing process, she continuously kept us informed and always went out of her way to quickly respond to any questions we had. When my husband and I received the keys to our home, she surprised us with a gift basket! This is the kind of professional, knowledgeable and caring mortgage broker you need.
I highly recommend Laura Contreras! She assisted my wife and I through the refinance process. Her professionalism and overall helpfulness widened our understanding and made our experience smooth and worry free. I will be directing everyone I know to her and the folks at Crosswalk!
Best experience I’ve had buying my new house!!! Laura made this process as smooth and stress-free as possible. We had so many questions and we’re unfamiliar with a process but Laura took her time in explaining each and every detail, she took all our calls and texts. We couldn’t have asked for a better person we’re extremely blessed
Laura is by far one of the easiest and most patient people to work with. As I’ve said through my entire refi process, she just gets it. I’m pretty busy and have consistently put off refinancing because the process was daunting. When I tried through my current lender, we didn’t see eye to eye to start it. After my first phone conversation with Laura I realized this might be doable. She consistently put my needs first. She never once pushed me or swayed me a certain way; she focused on the options and the financial impacts of those options. She kept me accountable and informed throughout the process, without forcing me into anything. It was truly refreshing. It’s no surprise I was referred to her by multiple co workers and she’s the only one to whom I’d refer my closest friends and family members; an all around amazing and honest individual. She makes this very hard job look easy.
I am very satisfied with her services. Laura is very professional. I would highly recommend her services as she assisted me with the refinancing loan process. She is very patient, thorough, and will make sure all questions and doubts are completely answered. Thank you and your crew for all your assistance .
Laura Contreras walks on water! I cannot say enough about her knowledge, professionalism and willing to help! She does everything with a smile and made our loan refinance possible after two other companies told us that they couldn't refi us into a better loan! I would recommend Laura to anyone and everyone!! Thank you Laura for EVERYTHING! I know we will work together again!
Worked patiently and diligently with me to get my refinance done. Very professional, helpful, knowledgeable and friendly.
I am a first time homeowner single woman and Laura was so patient and kind explain everything responded immediately to my calls texts and emails and did it with a happy joyful spirit I'm blessed to have met her and have her that's my loan officer to help me through this progress God bless you and thank you Laura for everything you're amazing!!!!
I had written a review about a year ago when I purchased my home and gave Laura 5 stars. I am writing another review and giving 5 stars since I just completed my refinance. Once again she has gone above and beyond in assisting me with this. Being that refinance was something new to me, I naturally had TONS of questions! Laura clearly and patiently answered all my questions and provided the information in a way that made sense to me. The trust I have for Laura is so great that I have referred my friends and family to her. They have also had a great experience. She's the BEST!!!!!!
What can I say? Laura is the BEST!! The refinancing process went very smooth and stress-free. She is the epitome of a true professional and always goes above & beyond for her clients. Thank you Laura for helping us and we look forward to working with you on our next home purchase!
Laura was great in explaining the process for a first time buyer. Patient and efficient. The process went smoothly. Highly recommend.
As a first time homebuyer, the whole process seems overwhelming, but Laura was super helpful and made it so easy. She always answered all my questions, and explained everything to me and my husband. I strongly recommend Laura if you're looking for an efficient and friendly mortgage broker.
Laura was a pleasure to work with. We had previously worked with her for a loan and a refi and once again she took all the stress out of the whole process. From beginning to end she was very helpful and informative and made sure that any questions we had were answered. She was very professional and it gave us a sense of comfort knowing that Laura had our best interest at heart. We will and would definitely recommend Laura and Crosswalk Mortgage to anyone looking for a home loan.
Laura was a breath of fresh air and an amazing loan agent! She is honest, transparent, and very responsive. If you are looking for a trustworthy loan agent, search no further. This is the first time I have worked with her and she will be my loan agent for life. Laura puts trust and integrity first and really enjoys helping her clients! I would recommend her to anyone!
Laura is awesome! She went over and above our expectations! We had an excellent experience working with her. She was with us every step of the way. Her honesty and integrity are very much appreciated and we will continue to recommend her.
Laura was extremely professional and very transparent every step of the way. I will definitely be a returning client with my future needs. Laura was able to answer all of my questions and kept me updated throughout the entire process.
Working with Laura and Crosswalk Mortgage was an absolute dream come true. Her experience and knowledge made me feel more comfortable with the process of buying a new home. She answered all of my questions and made sure I completely understood the documents before signing. Best experience I could have hoped for.
Laura helped us and is still helping us get through the new house hazards . hope it will all be done soon.
Laura is the best! She knows her stuff inside and out and is always there to help you through whatever questions you may have. I highly recommend Laura for the best rates out there.
I was referred to Laura by a coworker. I had put off refinancing for longer than I should have as I really didn’t have the time to research the best rates. Thankfully I found Laura who made the whole process quick and painless. With their online portal I was able to provide and upload all necessary documentation in one day. Laura’s list was clear and easy to follow. The portal was simple and easy to use. Laura found the best rates and lowest fees. For my refinancing situation I didn’t require an appraisal and lender provided some rebates. Laura was always responsive via text or phone and clearly answered any questions. From start to finish a month or less with several bank holidays. I can’t believe I didn’t do this sooner. I highly recommend Laura Contreras from Crosswalk Mortgage!!!
As an active duty Air Force Officer stationed in Italy, Laura was able to walk me through step-by-step with refinancing my property in Los Angeles. She was referred to me by a family member, and calling her turned out to be the best decision. The entire refi was done electronically through email, by phone, and finally via FedEx. She was able to thoroughly explain in detail every question or concern I had during these uncertain times. The trust and confidence I have in Laura is beyond words. I commend her professionalism, responsiveness, and above all...her integrity! She has earned my utmost respect and I want to thank Laura for getting me and my family through this process. HIGHLY RECOMMEND her services!!...which I plan to use again in the future.
Laura worked with us on refinancing and she was amazing to work with. Very responsive - she didn't mind all of our questions and she took the time to make she we understood everything. Laura is professional, responsive and knows her stuff. We'd definitely use Laura again.
I was in the market to refinance my house and was referred to Laura through a mutual friend. Right off the bat she was polite, courteous and answered all of my questions promptly and made the process of refinancing my home quite simple. Because of the rates, service, and conduct she provided, I chose her over others. I would not hesistate to recommend Laura/Crosswalk Mortgage to anyone for their home loan or refinance needs.
Laura was amazing to work with. She was very detailed and patient when answering all our questions and made sure we fully understood what she was discussing. She outlined all of our options and went over them in detail so we could make an educated decision. She kept us in the loop every step of the way so we didn't have to wonder what the next steps were. She made us feel valued and appreciated. I would give Laura our highest recommendation. Thanks for all your help!
This was our first refinance with Laura who came highly recommended by a friend and co-worker and we were very happy with the personal attention and responsiveness Laura provided. Laura made herself available often and always followed up with a call back when we had questions. We have already made a reference to another co-worker who has also contacted Laura for their refinance. Thank you Laura!
Laura was a wonderful help to my dad and his wife as they refinanced their home. She explained the process to them and helped them every step of the way. I recommend her to everyone and will keep doing so in the future too!
The service and personal attention we received from Laura Contreras was beyond what we were expecting! Her knowledge of the market and her commitment in finding us the best rate was remarkable. Thank you.
Let me start by saying the following words: Professional, Respectful, and Understanding. That's how I summarize our experience in doing business with Laura. She was professional throughout the transaction and kept us up to speed on every turn. She was respectful of our wishes and never pressured us. She gave us information so we could make the best decision possible. Laura was understanding of our wishes and our goals. She asked questions to better understand what we wanted to accomplish. A great experience! One I plan to do again with her in 6 months.
Laura is always very attentive and easy to reach. Any questions, she is quick to respond to them; You know where you stand every step of the way. We have used her twice, both times with no issues or concerns and we’d do so again if we were to need someone again. I HIGHLY RECOMMEND her.
Laura was EXCELLENT! My husband and I were first time homebuyers and Laura made the whole process easy to understand and smooth from start to finish. Laura was always available to answer our questions in a friendly and prompt manner, by text or phone call. She was honest and reassuring. I would recommend Laura to everyone! She is great at what she does and she delivers quality customer service. Laura will go above and beyond and will get it done. Thank you again Laura. -Mayra and Gerald Rodriguez.
this was my second transaction with Laura and she was fantastic. Last year she helped me with a refi and I was so happy with they way she handled the transaction. With the interest rates so low, we decided to refi on 2 properties and Laura was the only one I would call. She is very responsive, attentive and extremely professional and pays attention to details. We felt extremely comfortable in her hands. She kept us informed throughout the whole process,. If there was an issue she would make sure it was completed and kept everything moving. I am so confident in her and her services that I know she is my go and anyone else I knows lender for life. Thank you so much Laura for helping us again.
Laura made the whole process of refinancing our home as easy as could be. She walked us through everything and went above and beyond getting things accomplished accomplished for us. I have and do highly recommend Laura for any mortgage loan you may need.
Where do I begin? There are so many positive things I could say about Laura. I remember the first time getting off the phone with her and telling my wife, We're going with Laura. I just had a good feeling about her, I was so right. I had called a few other companies, None quite to Laura's level of professionalism and patience. From the beginning to the end of the refinance process she was ALWAYS there to answer any questions. I really can't remember in my life (I'm over 50) a smoother transaction considering how refinances can be. Thanks again for everything Laura, We really couldn't have been happier. (Also ended up with a great interest rate!) 10/10 rating. Sincerely, The Ortega's
As a first time home buyer with 0 knowledge of the process, Laura was exceptionally helpful! She not only answered all of my mortgage questions, but was an ally throughout the whole process (searching for a house, mortgage estimates, listing agents... the whole thing!). She was always available and I really appreciated her through explanations. I have referred her to friends and family- and so has my Realtor.
When we met with Laura of Crosswalk Mortgage she explain the potential benefits of refinancing. Laura took the time to explain completely about the process and provided reinforcement at each step completed. We appreciated how she "broke down our assignments," making a somewhat scary task very pleasant. We believe that Laura's personality is truly a plus in this industry. We would highly recommend anyone interested in the benefits of refinancing contact Laura Contreras of Crosswalk Mortgage!
Laura is amazing. She kept us informed throughout the process. She provided us all the information we needed to make the right choice for our situation. She answered all our questions (some more than once). Laura is honest and easy to work with. I have already recommended her to friends and family.
We have worked with Laura twice, on a home loan and refinance, and she has been a pleasure to work with both times. She is knowledgeable and answered all of our questions thoroughly and in a timely manner. She patiently helped guide us through what can often be a stressful process and she made it easy and stress free. Laura also made sure we locked the best possible loan rate and updated us each step of the way from initiating the loan to closing. I highly recommend Laura for all of your home loan needs!
I give Laura A+ for her wonderful job with my refinancing. She made everything easy and smooth and enjoyable. Laura went an extra mile to get me an interest rate I wanted and below. Highly recommend to anyone who need a loan on a new purchase or refinancing. Thanks you Laura.
I have had the opportunity to work with Laura Contreras on two separate occasions. The first occasion was for a home purchase for my daughter. The second time was for a refinance on my home. Both of these transactions were quick and smooth. We were able to close on time on both occasions. Laura takes the time to listen to your needs and provides you with the best loan product for your situation. Laura is very knowledgeable and addresses questions and concerns quickly to avoid any delays and to give you peace of mind. Laura makes it a priority to provide updates on your loan a few times a week. I will definitely be using Laura for all my home loan products moving forward and referring her to all my family and friends. If you have any questions or need home loan products you should definitely give her a call or send her an email.
It was such a pleasure working with Laura! I was referred to her by a friend to refinance my home. I had quotes from 2 other lenders and she had the best rates and overall offer. It was a wonderful and easy experience as well. She was available to answer all of my questions and let me take my time in locking in the rate. Their online platform made it easy to upload all my documents. My experience was so great and smooth that I started to refer people to her as well. I was working on purchasing a second home as well and she was very helpful on the financing. She has wonderful customer service and tells you what you need to know to make informative decisions. Obviously going to use her in the future.
Laura is such a hardworking and genuine individual. She helped me when I purchased my first home, and has recently helped me complete my first refinance. She is incredibly knowledgable, and makes the potentially stressful process feel easy. What I appreciate the most, is that she is honest and always has my best interest in mind. =)
If you ever in need in a home loan, finance or re finance Laura Contreras and crosswalk mortgage staff are the best. She went above and beyond expectations. I done 2 refinance with her and they gone smoothly. Even with this caos that's going on with the covid19 laura and crosswalk mortgage manage to deliver. thank you once again.
If you're needing to finance or re-finance a home loan, and you need someone who is knowledgeable, attentive, and professional, and takes care of the details so you don't have to, you want Laura Contreras. Laura was very responsive and made the process so easy I can't imagine using anyone else, ever!
After having had a horrible experience with another loan officer, I was extremely fortunate to find Laura who was nothing short of amazing. As a first time homebuyer I was unsure of what to expect but she made the process easy. Laura was very patient and thorough, she was great at communicating and is the epitome of great customer service. I couldn't have asked for anything more. Thank you Laura!
Laura Contreras is an excellent worker she walked us through every step there was to do in this process and she answered any questions we had if we were unsure of something.
VERY HIGHLY RECOMMENDED. EVERY TIME I HAVE A QUESTION, SHE RESPONDS IMMEDIATELY! VERY EFFICIENTLY.
Laura is wonderful to work with! She answered all of our questions in a timely manner and gave us peace of mind going through the refi process. Highly recommend her!
This is not the first house I have purchased, she did an outstanding job on preparing our loan, walking us through the different options as well as explaining each option to us. She communicated with us throughout the entire process. In the past, this has always been a burdensome process but Laura made it very easy. I appreciate her professionalism and attention to detail. Thank you Laura for helping us and getting us the loan to meet our needs and budget. Excellent job!
TLDR: Laura is amazing and made the home buying process for me and my wife far less stressful then we had anticipated in a crazy SF market. -- Laura was recommended to me and my wife by a family member that had recently purchased a new home. We were looking for a house in San Francisco, CA which is a hyper-competitive market (sellers market). From the first interaction, Laura brought a wealth of knowledge and expertise and was able to educate me and my wife about the home buying process. For us as first time home-buyers, Laura was diligent and punctual throughout the process and super communicative at each step along the way. Laura was able to provide us with a great rate and outline the various options we had available for our loan so that we could make an informed decision. Laura made us feel secure in each decision we made by providing transparent and helpful insights; Laura was even able to help us close in ~25 days which was of great value in ensuring we were able to remain competitive in the SF market. I can't recommend Laura highly enough to anyone in the process of researching or buying a new home (her expertise and client service skills made the end-to-end process a breeze). She is excellent and pleasure to work with.
Laura helped us with our VA loan and got us an amazing deal! We have worked with her a couple of times and she is the best! Punctual and full of integrity! Best rates and programs. Would highly recommend her! Steve Duran III Sunday School Teacher & Vietnam Vet Yvonne Duran Retired High School Counseling Secretary
I started our refi with the current bank we had our loan with because I thought it would be an easier process. When they quoted all the fees I decided to contact Laura and she was able to surpass my expectations and was professional, diligent and able to save us thousands of dollars and lower our monthly payment. She made the process painless and was there to answer any questions we had and was even ready to close the loan early. I know I will be referring Laura to anyone who asks and she will be my go to person for all my future mortgage needs. Thanks Laura.
My wife and I just completed our first home purchase, and we had a great experience with Laura and Crosswalk Mortgage. She was able to close our loan on time as promised, and our interest rate and closing costs were all lower than we originally thought they would be. My family members have worked with Laura in the past, and they all had great things to say. That's why we chose her to begin with, but she definitely did not disappoint. If you're buying a home, I highly recommend you give Laura a call.
I work for a CPA and Laura has been a client of ours for a long time. She has always been so easy to work with and when it came time for me to purchase my first home, I immediately knew who i wanted to go to. I reached out to Laura and she right away started comparing different loans with the info I provided her. Laura explained to me the different options I had in such an easy way to understand. She is very prompt in responding to emails and even answered my quick and sometimes i felt (dumb) questions through text since we are in that day an age where everyone is communicating that way. There were a couple times where I was stressing myself out for no reason and Laura was amazing at taking my stress away. I can honestly say that she is truly caring of her clients and speaking to her was always a pleasure. I know that this first home will not be my last and I will definitely be reaching out to her again for my next home loan!
I have known Laura for 5 years. She has been always willing to go ura!the extra mile for me and my husband. She has always handle every question, concern we had with the upmost patience, and professionalism. She never once made us feel that any question we had was a bother to her and her knowledge is second to none. I would highly recommend her for all your loan needs and she will truly be the best choice. Laura is definitely the Rockstar of Loans! Thank you Laura!
Laura is AWESOME! She made my home buying experience a breeze. She was always available to explain anything I had questions about. She would break down numbers for us and triple check those numbers. We reached out to her for help in finding insurance providers and she was able to provide us with many leads. She even helped us ensure that we closed by the date we wanted! I would 100% recommend Laura, especially if you're a first time home buyer like myself.
Laura is fantastic! She is professional, courteous, efficient, hard-working, and effective. I worked with Laura to obtain my loan to purchase my first home. We faced challenges because I had a high student loan debt on my credit report and 1099 income sources, but she was able to deliver! Since then I have refinanced with Laura twice and referred her to family and friends. I would highly recommend Laura!
Since 2005, Laura has not only been a great mentor since I started in the industry, but she and Sal, have assisted many of my clients, as well as our family with our real estate transactions. The team work between Laura and Sal is seamless and amazing! They have collectively been in the industry for many years -- always keeping themselves well informed and making sure they have the best tools to assist their clients. Trust, clarity, transparency and great dedication from both. They never stop working for their clients and they have the highest fiduciary. They work tirelessly to ensure their clients achieve their dreams of becoming first time home buyers or relocate their families in a new area or assist with a refinance. Laura is blessed with patience and a great listener who will sit with you and educate you on the process, as well as defining options, meanwhile Sal is great with numbers and retaining the best rate available. They are a great team!
I can't say enough wonderful things about Laura. She has excellent business etiquette, keeps you up to date every step of the way, and is very HONEST. She genuinely cares about you & does as much as she possible can to accommodate. She is fluent in Spanish & helped my mother understand every page of every document we ever signed. As a business minded individual, I have no doubt in my mind that Laura is an asset to the Hispanic community. She is accessible by phone, e-mail, & text. She will always get back to you. I highly recommend her.
Every step of the way Laura answered my questions and helped make everything so simple. She took the time to explain more than I would have ever had the patience to. She was on top of everything and got me locked in at the best rate ever! She is a true blessing. It's wonderful to know that there are honest, kind and knowledgeable people in this kind of business who genuinely are looking out for you. I wouldn't recommend anyone else! Thank you Laura & Sal
Laura is amazing!!! She worked so hard to get my house to close! She was there every step of the process and always available 24/7 with any questions! She made the process so smooth and I feel so comfortable with my new home and loan because of her! I highly recommend her!!!
I can not thank Laura and Sal enough. They worked with us for 4 years.They were so informative every step of the process.They are honest, kind, caring and very helpful. Thanks to all of their hard work we finally have a home after waiting for so long. We felt like we were with family when we were with them.You cannot find anyone better! Thank you Sal and Laura.
I have been using Laura and Sal Contreras for many years not only for myself to refinance my house but since I am a real estate agent, for all my clients needs as well. Laura is my direct go to person and she really cares about her clients. She always makes sure that everything is done right the first time. They have such high integrity, diligence and experience. They definitely go above and beyond to make sure that you get the service you need with honesty. My mortgage brokers for life!
I cannot say enough good things about Laura! SO kind. SO knowledgable. Truly a wonderful person though and through. We will definitely use her services again. Thanks Laura!
Where do I begin? I met Laura Contreras as a referral from my brother over 3 years ago and I'm still in a pinch me moment from her amazing, amazing service. My husband and I have had our fair share of loan transactions but without a doubt our last two have been the best expirence ever!! How her and her team of experts can manage staying impeccably organized and calm is a miracle for today's standards on what it takes to get this done. The red tape and hoops to jump have ALL been assisted by Laura and her team. She has an abundance of kindness and patience that can not be faked, she truly is a genuine diamond in the rough. I not only would recommend Right Start Mortgage to any of my friends, I would insist they use them if they want it done "right!" All I can say is THANK YOU, THANK YOU, THANK YOU! THANK YOU for restoring my faith in this industry and realizing that there are good, honest people and companies still in existence!!!!!!!! You guys are the best!